Frequently asked questions.
Everything you need to know about how CreativeTagbox works. Can't find your answer? Drop us a note.
A hashtag research pack is a professionally curated list of hashtags for your niche, target audience, and platform(s). Each hashtag is categorized by competition level (high, medium, low) and niche relevance so you know exactly which ones to use for reach, discovery, and community building.
We cover Instagram, TikTok, YouTube, Pinterest, Twitter/X, LinkedIn, and Facebook. You can select one or multiple platforms depending on your package. Hashtags are researched natively for each platform since what works on Instagram doesn't always translate to TikTok.
Standard packs are delivered within 3–5 business days. The Pro pack takes 2–3 business days and the Agency pack gets priority 1–2 business day turnaround. The clock starts once you submit your research brief after checkout.
You choose your preferred delivery format when filling the brief: PDF, Google Doc (shareable link), or both. PDF is great for saving and printing; Google Doc is handy for copying hashtags directly into scheduling tools.
The Pro pack includes 1 revision and the Agency pack includes 2. On Starter and Growth, our quality process means the pack is ready to use out of the box — but if something isn't right, just reach out and we'll make it right.
After checkout you'll fill a short brief with your niche, target audience, platforms, preferred language, and goals. You can optionally add competitors to research or specific content types you post. The more context you give, the better the pack.
Your niche is the topic or category your content sits in — e.g. skincare, fitness, food photography, travel, B2B SaaS, local bakery, streetwear. The more specific you are, the more targeted the hashtag suggestions will be.
Yes — each order is for one niche (brief). If you need packs for multiple niches or multiple clients, just place separate orders. Agencies often place 5–10 orders at a time.
Yes. All payments are processed by Authorize.Net, a PCI-DSS Level 1 compliant payment processor. We never store your card details on our servers.
We offer a 30-day money-back guarantee. If the pack doesn't meet your expectations and revisions don't resolve it, contact us and we'll issue a full refund — no awkward questions.